How to Revise/Amend Hotel Booking 1

Dear Sir/Madam,

Warmest greetings from Vijay Holiday Bali.

Due to flight changes, could you please amend our reservation below:

Name : Mr/s. Abdul Majid (2 ADL)

Period : 6 - 8 Mar 2017 ISO 1- 3 Mar 2017

Room : 1 DBL STD include breakfast

Remarks: Others remain unchanged.

Thank you for your kind understanding and we are looking forward to have your confirmation soon. 

Best regards,

Vijay

Reservation Spv.

Email di atas adalah contoh korespondensi merubah pesanan (Revise / Amend a reservation) secara sederhana. POSISI KITA adalah perantara/agent/reservation staff/ atau middleman. Pada contoh ini, email revisi merupakan kelanjutan dari percakapan email sebelumnya. Perlu diperhatikan bahwa pada contoh email di atas:
1. Alasan (boleh tidak diisi) untuk merubah, kecuali yang menyebabkan kena biaya. Anda bisa sesuaikan dengan alasan tamu sebenarnya.
2. Tidak membicarakan cancellation policy, karena kemungkinan masih di luar cut off date. dan kemungkinan kamar masih banyak tersedia.

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PART OF HOTEL RESPONSE, MAYBE CONFIRM, UNCONFIRM, WAITING LIST, ETC.

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Dear Sir/Madam,

Warmest greetings from Vijay Holiday Bali.

Please book and confirm our reservation as below:

Name : Mr/s. Abdul Majid (2 ADL)

Period : 1 - 3 Mar 2017 

Room : 1 DBL STD include breakfast

Flight : TBA

Remarks: Asian Market

Looking forward to have your reply soon.

Best regards,

Vijay

Reservation Spv.