How to Cancel Hotel 1

Dear Sir/Madam,

Warmest greetings from Vijay Holiday Bali.

Following our WA conversation just now, please cancel our reservation below due guest have changed their holiday destination.

We apologize for inconvenience caused. Thank you for your kind understanding.

Best regards,

Vijay

Reservation Spv.

Email di atas adalah contoh korespondensi membatalkan pesanan (cancelling a reservation) secara sederhana. POSISI KITA adalah perantara/agent/reservation staff/ atau middleman. Pada contoh ini, email pembatalan merupakan kelanjutan dari percakapan email sebelumnya. Perlu diperhatikan bahwa pada contoh email di atas:
1. Alasan tepat untuk membatalkan. Anda bisa sesuaikan dengan alasan tamu sebenarnya.
2. Tidak membicarakan cancellation policy, karena kemungkinan masih di luar cut off date.

===============================================


PART OF HOTEL RESPONSE, MAYBE CONFIRM, UNCONFIRM, WAITING LIST, ETC.

===============================================

Dear Sir/Madam,

Warmest greetings from Vijay Holiday Bali.

Please book and confirm our reservation as below:

Name : Mr/s. Abdul Majid (2 ADL)

Period : 1 - 3 Mar 2017 

Room : 1 DBL STD include breakfast

Flight : TBA

Remarks: Asian Market

Looking forward to have your reply soon.

Best regards,

Vijay

Reservation Spv.

===============================================